Ciox Health’s Digital EHR Connections Fueling Health Data Transformation and Easing Provider Administrative Burden

Publish Date
December 16, 2020

-Integration with EMRs driving provider participation and adoption

-Payers experiencing improved accuracy, velocity, and expanded functionality, employing assistances for additional Payment Year 2020 reconciliation run

December 16, 2020 – Alpharetta, GA - Ciox Health™, a leading health technology company, is accelerating the digital evolution of health data access and exchange. Payers and providers realize multiple benefits from digital access including greater accuracy, time saved and innovative solutions optimized for electronic health data such as Ciox Cross Check, an NLP powered product for second level reviews of HCC coding.

Broad EHR adoption coupled with new interoperability mandates have set the stage for digital transformation in health data access. However, challenges like disparate and siloed data systems in many data formats, including non-electronic, still exist. Therefore, establishing data access is only part of the solution as value is only achieved when accurate information is retrieved, and for each specific use case. Ciox leverages digital connectivity to retrieve, secure, review and assemble a steadily increasing volume of accurate charts  from a provider’s electronic health record (EHR), easing the administrative burden on these providers.

Payers require patient data for Risk Adjustment and Quality goals, yet traditional methods of requesting and obtaining clinical data can be manual and burdensome. Integrating with EMRs and transitioning to electronic request and fulfillment is beneficial to payer and provider. Payers receive data more rapidly and with less provider abrasion. Providers experience less administrative burden, freeing up more time for care delivery. Year to date, Ciox digital connectivity has saved thousands of provider hours and yielded payers simple access to millions of electronic clinical data records.

“Our strategy from the beginning was to cut through the red tape when requesting and retrieving medical charts,” said Amir Keren, Ciox Chief Technology Innovation Officer. “Providers have also experienced how digital access reduces the administrative burden for their practices. We have abstracted structured and unstructured encounter data elements this year to support health plans, pharma, clinical research, and providers. Working with all EHRs and advancing the digital evolution is our objective. We invite everyone to join us as we accelerate this industry transformation”.

As one of the largest data resources for Medicare Advantage Plans, Ciox applies a multi-modal approach to obtain and capture both structured and unstructured clinical data. Time saved by utilizing digital retrieval allows payers more opportunity to scrutinize records for accuracy and compliance through second level reviews, a service Ciox offers in Cross Check.

“Electronic retrieval has yet to achieve maturity but is steadily growing, as demonstrated by Ciox’s commitment to the digital experience and our clients’ collaboration in delivering a networked clinical data resource,” said Ram Balagopal – President, Ciox Health Plan Solutions. “Consequently, Ciox’s digital record retrieval and innovative second level review service are showing to be particularly pertinent for payers’ as they arrange for the additional Payment Year 2020 reconciliation run”.

Ciox Health, together with providers, payers, and integrated partners, is championing the digital transformation of clinical data access and Empowering Greater Health.

About Ciox

Ciox Health, a leading health technology company, simply and securely connects healthcare decision makers with the data and hidden insights in patient medical records. Combined with the industry’s most extensive network access to healthcare data, Ciox Health’s expertise, relationships, technology and scale make a difference for healthcare stakeholders and empower greater health for patients. Through its technology platform, which includes solutions for data acquisition, release of information, clinical coding, data abstraction, and analytics, Ciox helps clients securely and consistently solve the last mile challenges in clinical interoperability. Learn more about Ciox technology and solutions by visiting or Twitter and LinkedIn.

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